Refund & Digital Products Policy

Last updated: 13 September 2026

Wendori primarily sells digital products that are supplied electronically and may be available for download shortly after purchase.

Change-of-mind purchases

Because digital products cannot be physically returned once they have been supplied or accessed, we generally do not offer refunds for change-of-mind purchases.

Please read the product description carefully before purchasing to make sure the resource is suitable for your needs.

Problems with your purchase

We want you to receive what you purchased.

Please contact us if:

• you receive the wrong file

• a file is missing or corrupted

• you cannot access your purchased download

• the product is materially different from its description

• there is another problem with your order

Email hello@wendori.world with your order details and a description of the problem, and we will work with you to resolve it.

Depending on the circumstances, this may include providing a replacement file, correcting the problem or providing another remedy where appropriate.

Duplicate purchases

If you accidentally purchase the same Wendori digital product more than once, please contact us with the relevant order details so we can review the purchase.

Consumer rights

Nothing in this policy excludes or limits rights or remedies you may have under the Australian Consumer Law or other consumer protection laws that apply to your purchase.

Where a product fails to meet a consumer guarantee and you are entitled to a remedy under applicable law, this policy does not prevent you from receiving that remedy.

Contact

For questions or problems with a digital purchase, contact:

hello@wendori.world